Your personal data is our most valued asset. Khelo Tour never sells your information to third parties. This policy clearly explains what we collect, why we collect it, and how we keep it safe.
We don't just make promises — we protect your privacy through both technology and policy.
Khelo Tour is one of Bangladesh's most trusted online Sports Betting platforms. For us, your privacy is a fundamental right — not just a policy. This Privacy Policy gives you the full picture: what data Khelo Tour collects, why it's collected, how it's protected, and what rights you have.
By registering or using khelo tour's services, you agree to this privacy policy. We recommend reading it carefully before you get started.
This policy applies only to the Khelo Tour platform and app. Third-party websites and applications are governed by their own respective privacy policies.
Khelo Tour collects two types of information — what you voluntarily provide and what is automatically gathered while you use the platform.
Information you provide:
| Data Type | Example | When It's Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During registration and KYC verification |
| Contact Information | Email, mobile number, address | During Registration and Profile Updates |
| Financial Information | BKash/Nagad number, bank account | During Deposits and Withdrawals |
| Verification Documents | NID/Passport scan copy | In the KYC process |
Automatically collected information:
Special Notice: Khelo Tour never stores your full payment card number or PIN. Payment information is always processed through a secure payment gateway.
Khelo Tour collects data only for specific, legitimate purposes. Every reason your data is used is clearly outlined below:
If you don't want to receive marketing messages, you can opt out at any time from your profile settings. However, important account-related communications will always be sent.
Khelo Tour uses industry-leading technology to keep your data secure. Our servers and databases are protected by multiple layers of security.
Technical security measures:
How Long Your Data Is Retained: Data for active accounts is retained for as long as the account remains open. After closure, certain data may be kept for up to 5 years as required by law, after which it is securely deleted.
Data Breach Policy: In the event of a data breach, Khelo Tour will notify affected users within 72 hours and take the necessary steps to address the situation.
Khelo Tour does not sell your data. However, we may share limited information with trusted partners to deliver our services. Any such sharing is always in your interest and governed by strict confidentiality agreements.
Who your data may be shared with:
What will never happen:
Third-party partners are contractually required to comply with Khelo Tour's privacy standards. Any breach of contract will result in immediate termination of the partnership.
Khelo Tour uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.
Cookies used by Khelo Tour:
You can manage cookies through your browser settings. However, disabling essential cookies may affect platform functionality. Detailed guidance on managing cookies is available in the Help Center.
As a Khelo Tour member, you have full control over your own data. Your rights are detailed below:
You can request to see what data we hold about you. Submit a request to our support team and we'll respond within 30 days.
If your information appears incorrect or incomplete, you can update it through your profile settings or by contacting support.
After account closure, you may request the deletion of any data retained beyond legal obligations.
You have the right to request a copy of your data. Contact our support team and it will be sent to you in your preferred format.
You may object to the use of your data for specific purposes, particularly marketing communications.
In certain circumstances, you may request that the processing of your data be restricted.
To exercise your rights: To exercise any of your rights, support@khelotour.netEmail us or contact the Help Center. We will respond within 30 days of receiving your request.
Khelo Tour is strictly for users aged 18 and above. We do not knowingly collect data from minors.
If you become aware that a minor is using Khelo Tour, please support@khelotour.net- let us know. We take child protection very seriously.
Khelo Tour may update this Privacy Policy when necessary. If changes are made, we will notify you through the following methods:
For significant changes, your consent will be obtained before the new policy takes effect. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Check this page regularly to stay up to date with our latest privacy policy.
Contact us for any questions, complaints, or requests related to this Privacy Policy. Khelo Tour's data protection team is here to help.
Our support team is available 24/7. For privacy-related requests, include "Privacy Request" in the subject line of your email. We commit to responding within 30 days.
If you don't have time to read the full policy, here's a quick summary.
We keep your data secure, improve our services, and stay compliant with the law.
We don't sell, unauthorizedly share, or misuse your data.
View, edit, or delete — your data, your control.
Your privacy is protected, your data is safe. Open an account today and enjoy the best Sports Betting experience in Bangladesh.